SPH is compatible with all Android (version 2.3.3+) and iOS (version 6+) devices. To download it, simply search in Play Store or App Store (depending on your operating system), and click over the installation button.

If you can't install SPH due to Insufficent space on the device remember that Google recommends to have at least 1GB of free space to download or update apps. To solve this problem you could:
- open device Settings then select Storage,click on Cached data and confirm to clear data
- power off than turn on the device and retry to install SPH
- if this is not enough, please try moving data and apps to the external SD card or deleting unused app

If you get a Package file invalid error, first of all check you have enough space on your device, if so, then contact us so we will give you the APK to install. To install the app in this way you will need to enable Unknown sources in device Settings in Security menu.

SPH is free, however if you want to use the advanced features like power computation or the traning table creation (the full list of features is available at the specific page) you have to buy a subscription from our shop.

In order to synchronize an account you have to activate it from the link on the email we sent you just after the registration. Then, you will be able to synchronize whenever you want, but please consider that if you do it after each session you will keep your server profile up to date with your mobile app granting you the best user experience

The easier method is, once installed the app and logged in, to press directly on the green button in the main screen. There are many other advanced methods, refer to user manual or videotutorial for more information about them.

First of all, we suggest you to check if smartphone's Bluetooth® is enabled, or if the ANT+™ receiver is correctly set. Then you should check if the communication protocol is compatible with your smartphone (on this website we provide a compatibility list, anyway we suggest you to check on manufacturer's website). If the compatibility is granted, it is possible that the configuration procedure is wrong or incomplete in some step, please refer to user manual for further information.

The list of supported formats for export is: TCX, GPX and KML. While for the import we have: TCX, GPX, KML and FIT.

To launch a synchronization process you should use the last voice of the main menu. If the smartphone is connected to Internet, it will start to automatically exchange the new data with our servers. Moreover from the app Settings you could enable the Automatic Sync that will try to update the upload or download data from our Cloud each time you open the app